“Time is your most important resource. You can do so much in ten minutes.
Ten minutes; once gone is gone for good.”
– Ingvar Kamprad, Founder of IKEA
An operations manual can (and should) be the engine that drives your catering division. If your immediate thought is, “That’s too bad – because I don’t have an operations manual,” there is good news and bad news. The good news is that you are in good company – most organizations do not have one either. The bad news is that you are in good company – most organizations do not have one either.
The operations manual can (and should) serve as the single-point reference for all important company information as well as containing instructions for how to do things in your business. It is a platform for you to communicate policies and procedures, and acts as a security net for your employees so that they can perform their jobs to maximum potential. Not only does the operations manual prevent you from relying too much on individual employees, it also serves to guide and reinforce the training and cross training of new staff. What’s more, a comprehensive operations manual can increase the value of your business.
This module, Creating Your Operations Manual – Phase 1, offers useful information, tips, strategies, How-To-Steps, case studies, and resources to begin the process of writing an authoritative guidebook for your catering operation. Our customized Worksheets & Checklists document offers a practical way for you to put pen to paper (or fingers to keyboard) to start the development process.
This Module addresses issues such as:
- Primary Functions of an Operations Manual
- Formatting Guidelines
- Why an Operations Manual Works
- Layout Suggestions
- Worksheets & Checklists Document
- 5 Key Benefits of an Operations Manual
- Letter from Area Sales Person
- Customizable June Special Tasting Promotion
- June Promotion Flyer
- And more…
- We offer a full-range of customized corporate drop-off catering consulting services.
- Contact us if you have any questions or would like more information about a topic.