An Operations Manual is a comprehensive documentation of how your company functions. If written correctly, it should guide a person or group unfamiliar with your procedures through the day-to-day steps for running your business.
An Operations Manual can (and should) be the engine that drives your catering division. If your immediate thought is, “That’s too bad – because I don’t have an Operations Manual,” there is good news and bad news. The good news is, “You’re in good company – most organizations don’t have one either. The bad news is, “You’re in good company – most organizations don’t have one either.”
The Operations Manual can (and should) serve as the single-point reference for all important company information as well as instructions for how things are done in your business. It is a platform for you to communicate policy and procedures, as well as a security net enabling your employees to perform their jobs to maximum potential. Not only does the Operations Manual prevent you from relying too much on individual employees, it also serves to guide and reinforce the training and cross training of new hires. What’s more, a comprehensive Operations Manual can increase the value of your business.
This module, Your Operations Manual – Phase #2, offers useful information, tips, strategies, How-To-Steps, case studies, and resources to continue the process of creating an Operations Manual. Our customized Worksheets & Checklists document offers a practical way for you to put pen to paper, (or fingers to keyboard) to start the development process.
This Module addresses issues such as:
- Why Should We Bother with an Operations Manual?
- Beginning the Process: Creating Outlines
- Testing Your Procedures
- Case Study
- Worksheets & Checklists Document
- 4 Ways Your Operations Manual Should Help Your Business
- Downloadable Templates
- Stop Payment on Check
- Request for Monthly Statements Letter
- Customizable August Menu Promotion
- And more…
- We offer a full-range of customized corporate drop-off catering consulting services.
- Contact us if you have any questions, or would like more information about a topic.